Privacy policy

PRIVACY POLICY

Last updated: August 21, 2026

This Privacy Policy describes how OXGN LIMITED ("OXGN", "we", "us", or "our") collects, uses, stores, and discloses your personal information when you visit, use our services, or make a purchase from oxgnwear.com (the "Site"), or otherwise communicate with us.

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

The Site is operated by:

OXGN LIMITED
Company No.: 80831178
Business Registration Certificate No.: 80831178-000-07-26-A

Registered Office:

Unit 704C, 7/F, Block 3
Nan Fung Industrial City
18 Tin Hau Road
Tuen Mun, N.T.
Hong Kong

Email: basis-siz37@mail.ru

2. Personal Information We Collect

Depending on how you interact with our Site, we may collect information including:

your name;
billing and shipping address;
email address;
telephone number;
order and transaction information;
account information;
payment-related information;
IP address;
browser and device information;
information about how you use our Site;
customer service communications;
marketing preferences.

Payment information may be processed directly by third-party payment providers. We do not necessarily receive or store your complete payment card information.

3. How We Use Your Information

We may use personal information to:

process and fulfill orders;
process payments;
arrange shipping and delivery;
manage returns, exchanges, and refunds;
communicate with you regarding your order;
provide customer support;
maintain customer accounts;
prevent fraud and unauthorized transactions;
improve our Site, products, and services;
analyze Site performance;
comply with legal and regulatory obligations;
send marketing communications where permitted and, where required, with your consent.

4. Cookies and Similar Technologies

Our Site may use cookies, pixels, analytics technologies, and similar tools.

These technologies may be used to operate the Site, remember preferences, analyze traffic and performance, improve our services, and support advertising and marketing.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of the Site.

5. How We Share Personal Information

We may share information where reasonably necessary with service providers that help us operate our business, including:

Shopify and e-commerce service providers;
payment processors;
shipping and logistics companies;
fulfillment providers;
IT and hosting providers;
analytics providers;
customer service providers;
marketing and advertising providers;
professional advisers;
governmental or regulatory authorities where legally required.

We do not sell personal information in the ordinary meaning of selling customer databases for money.

6. International Transfers

OXGN operates internationally.

Your personal information may therefore be processed or stored in jurisdictions other than the country in which you live, including Hong Kong and countries in which our service providers, payment processors, logistics providers, or technology providers operate.

Where required, we take reasonable measures to protect personal information transferred internationally.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfillment of orders, customer service, accounting, fraud prevention, dispute resolution, and compliance with applicable legal obligations.

8. Security

We take reasonable administrative, organizational, and technical measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including rights to:

request access;
request correction;
request deletion where applicable;
object to or restrict certain processing;
withdraw certain consents;
opt out of marketing communications.

Requests may be sent to basis-siz37@mail.ru.

10. Marketing Communications

Where permitted by applicable law, we may send information about OXGN products, collections, promotions, and offers.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or contacting us.

Marketing consent is not required to purchase products from OXGN.

This is particularly important under Hong Kong privacy rules: the PCPD has specifically addressed online stores that improperly make direct-marketing consent mandatory at checkout.